Complaints Management Mechanism
CGC accredited professionals and qualified companies are voluntarily accountable to the CGC for their professional conduct and the CGC has the moral authority to discipline accredited professionals and qualified companies found guilty of professional misconduct or incompetence.
Click here to download CGC Complaint Mechanism
Submit a Complaint againt a GeoExchange Professional
Complaints may be submitted exclusively using our web form by clicking on the button "Submit a new complaint" below. Please make sure not to submit the same complaint multiple times to avoid delaying your complaint treatement.
In order to send us new information or documents regarding your complaint, please click on the button "Add new information to my complaint" below.

Latest News
CGC Starts Delivering Geothermal Loop Installation Course
2012-05-14, MontréalThe Canadian GeoExchange Coalition (CGC), Canada’s national industry association for geothermal heat pump technology, announced a new geothermal...Read more
CGC Releases the Canadian Geothermal Heat Pump Industry Technology Roadmap
2012-03-26, MontréalThe Canadian GeoExchange Coalition (CGC), Canada’s national industry association for geothermal heat pump technology, announces the release of...Read more
CGC Releases The State of the Canadian Geothermal Heat Pump Industry 2011
Montreal, 2012-02-17The Canadian GeoExchange Coalition (CGC), Canada’s national industry association for geothermal heat pump technology, announces the release of...Read more
CGC Publishes Commercial Designer Accreditation
Montréal, 2012-01-11The Canadian GeoExchange Coalition (CGC) released a new geothermal qualityprogram designation for commercial geothermal heat pump system designer...Read more
Canada to Host the 11th International Energy Agency Heat Pump Conference
2011-12-12, MontrealThe Canadian GeoExchange Coalition (CGC) has been awarded the organization of the 11th International Energy Agency Heat Pump Conference (IEA-HPC)....Read more





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