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Complaints Management Mechanism

 

CGC accredited professionals and qualified companies are voluntarily accountable to the CGC for their professional conduct and the CGC has the moral authority to discipline accredited professionals and qualified companies found guilty of professional misconduct or incompetence.

 

Click here to download CGC Complaint Mechanism

 

 Submit a Complaint againt a GeoExchange Professional

 

Complaints may be submitted exclusively using our web form by clicking on the button "Submit a new complaint" below. Please make sure not to submit the same complaint multiple times to avoid delaying your complaint treatement.


In order to send us new information or documents regarding your complaint, please click on the button "Add new information to my complaint" below.

 

 

 

Latest News

CGC Starts Delivering Geothermal Loop Installation Course

2012-05-14, Montréal
The Canadian GeoExchange Coalition (CGC), Canada’s national industry association for geothermal heat pump technology, announced a new geothermal...Read more

CGC Releases the Canadian Geothermal Heat Pump Industry Technology Roadmap

2012-03-26, Montréal
The Canadian GeoExchange Coalition (CGC), Canada’s national industry association for geothermal heat pump technology, announces the release of...Read more

CGC Releases The State of the Canadian Geothermal Heat Pump Industry 2011

Montreal, 2012-02-17
The Canadian GeoExchange Coalition (CGC), Canada’s national industry association for geothermal heat pump technology, announces the release of...Read more

CGC Publishes Commercial Designer Accreditation

Montréal, 2012-01-11
The Canadian GeoExchange Coalition (CGC) released a new geothermal qualityprogram designation for commercial geothermal heat pump system designer...Read more

Canada to Host the 11th International Energy Agency Heat Pump Conference

2011-12-12, Montreal
The Canadian GeoExchange Coalition (CGC) has been awarded the organization of the 11th International Energy Agency Heat Pump Conference (IEA-HPC)....Read more